Faster to Any Disaster in Pierce?

2/22/2022 (Permalink)

We restore property damage in Pierce County 24-hours a day.

When you have a fire, water, or storm damage emergency, our fast response time is key to avoiding secondary damage and more time-consuming repairs in many cases. Pierce residents and commercial businesses can always trust SERVPRO^® of Norfolk to quickly and efficiently restore property damage, no matter what time of day or night disaster strikes. We follow the one-four-eight-hour rule, meaning:

One hour: we will respond to your call within one hour or less

Four hours: we will be onsite within four hours of your call

Eight hours: we will contact your insurance adjuster within eight hours of your call

Disasters can be stressful and challenging. We will always treat you and your loved ones with empathy and respect and treat your belongings with care. We have developed relationships with many insurance companies and can help you with the insurance process and paperwork. No matter what form of property damage you experience, you can trust us to be with you every step of the way until the job is completed.

Call Us Today!

SERVPRO^® of Norfolk technicians are on call 24-hours a day to respond to Pierce’s property damage emergencies. We have the experience and equipment required to mitigate and restore property damage, no matter how big the job is. Call us today at 402-370-2460.

Franchises are independently owned and operated.

After-Storm Safety for Norfolk Businesses?

2/15/2022 (Permalink)

We are leaders in storm damage restoration in Madison County.

SERVPRO^® of Norfolk responds to storm damage emergencies every winter, and we see the difference having a storm safety plan makes. The Insurance Institute of Business and Home Safety offers this information on what a business can do after a winter storm event:

Activate your business continuity plan

• Ensure everyone is safe
• Make sure guests, clients, and employees are safe 
• Be prepared to evacuate if structural damage from snow and ice makes a building unsafe
• Stay away from downed powerlines

Snow removal 

• Safety first! 
• Keep the parking lot and sidewalks surrounding the building free of snow and ice. Shovel after each snowfall. Keep ice melt/salt on the ground to prevent slips and falls.  
• Place non-slip mats in front of entryways to prevent slipping as employees and customers enter/exit your business property
• Monitor your roof’s snow load to ensure it does not exceed its maximum capacity.
• Conduct an assessment of the snow and ice equivalent 
• If you have excessive snow or ice dams, have your snow removal team safely remove the snow and ice dams  
• Watch for signs of snow load damage, such as creaking sounds, a sagging roof, cracks in the ceiling or walls, water stains, and doors or windows that no longer open and close correctly
• In case of a power outage, use your generator

Call Us Today!

Norfolk businesses and residents can trust the professionals at SERVPRO^® of Norfolk to restore storm damage, “Like it never even happened.” Call us today at 402-370-2460.

Franchises are independently owned and operated.

Storm-Damaged Home in Wayne?

2/8/2022 (Permalink)

We restore storm damage in Wayne County 24-hours a day.

Storms and severe weather can cause power outages and damage to structures. Trees and powerlines can fall, strong winds can send debris crashing. Heavy snow loads can compromise roofs. No matter what type of storm damage you have, Wayne residents can rely on the professionals at SERVPRO^® of Norfolk to restore storm damage, “Like it never even happened.” We will inspect the damage and immediately secure the building by tarping and boarding up any areas exposed to the elements when we arrive. We will contact your insurance adjuster and can help with the insurance paperwork and process.

Here are some tips from the American Red Cross on things you should have on hand in a survival kit:

• Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)
• Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home)
• Flashlight 
• Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
• Extra batteries 
• Deluxe family first aid kit
• Medications (7-day supply) and medical items
• Multi-purpose tool
• Sanitation and personal hygiene items
• Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
• Cell phone with chargers 
• Family and emergency contact information
• Extra cash
• Emergency blanket

Call Us Today!

When you have storm damage, Wayne residents and businesses can count on SERVPRO^® of Norfolk to restore the damage quickly and efficiently. Call us today at 402-370-2460.

Franchises are independently owned and operated.

Frozen Pipes in Pierce?

2/1/2022 (Permalink)

We restore water damage 24-hours a day in Pierce County.

When Pierce residents and businesses have a water damage emergency, SERVPRO^® of Norfolk is Here to Help. ® According to the Institute of Business and Home Safety, frozen pipes are a leading source of property damage during severe winter weather. Here are their recommendations for reducing your risk of damage: 

• Seal openings and penetrations:Seal all windows, doors, and other openings on exterior walls with caulk or insulation to prevent cold air from penetrating wall cavities

• Seal cracks and penetrations: Seal all wall cracks and penetrations, including domestic and fire protection lines, electrical conduit, and other utility service lines

• Insulate and seal attic penetrations:Insulate and seal attic penetrations such as partition walls, vents, plumbing stacks, and electric and mechanical chases

• Run faucets:Let all faucets drip during extremely cold weather to prevent freezing of the water inside the pipe, and if freezing does occur, to relieve pressure buildup in the pipes between the ice blockage and the faucet

• Insulate pipes

• Insulate recessed light fixtures

• Install an automatic excess flow switch

• Monitor sprinkler systems

• Provide backup power

Call Us Today!

Pierce residents and commercial businesses can count on SERVPRO^® of Norfolk to restore their water damage, “Like it never even happened.” Call us today at 402-370-2460.

Franchises are independently owned and operated.

Cooking Safety Tips for Plainview?

1/25/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Pierce County.

SERVPRO^® of Norfolk is a trusted leader in fire damage restoration. Here are some kitchen fire safety tips from Travelers Insurance:

What to Do If a Cooking Fire Flares Up

• Your safety comes first. If you cannot safely extinguish the fire, leave the scene, call 911 for help, and let the fire department control the fire.
• If a small fire flares up and you are going to try to extinguish it, call 911 for help first. A fire may grow out of control more quickly than you anticipate.
• Smother a grease fire – never throw water on a grease fire. The water can be super-heated, change to steam, and cause severe burns. Also, it can cause oil to splash up and spread the fire. If a grease fire starts in a pan, smother the flames by sliding the lid over the pan while wearing an oven mitt. If safe to do so, turn off the heat source. Do not move the pan; keep the lid on until the fire is out and the pan is completely cool.
• If a fire starts in your oven, keep the door closed and turn off the heat source. Keeping the door closed will help smother the flames. Do not open the door until the flames are completely out.

Call Us Today!

Plainview residents and commercial businesses can count on  SERVPRO^® of Norfolk to restore your fire damage, “Like it never even happened.” Call us today at 402-370-2460.

Franchises are independently owned and operated.

Smoke Alarm Safety for Stanton?

1/19/2022 (Permalink)

We are trusted leaders in contents restoration services in Wayne County.

Stanton residents need to know.

Have you tested your smoke alarms lately? Smoke alarms are an essential part of a home fire escape plan. They provide an early warning so you can get out quickly. SERVPRO^® of Norfolk witnesses firsthand the difference properly installed and maintained smoke detectors can make. Here is some information on smoke alarms from the National Fire Protection Association:

• A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
• Smoke alarms should be interconnected. When one sounds, they all sound. 
• Large homes may need extra smoke alarms
• Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
• People who are hard-of-hearing or deaf can use special alarms. These alarms have strobe lights and bed shakers.
• Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms
• When a smoke alarm sounds, get outside and stay outside
• Replace all smoke alarms in your home every ten years

Call Us Today!

You never know when you may need fire damage restoration services for your Stanton home or commercial business, but when you do, you can rely on the professionals at SERVPRO^® of Norfolk to restore your fire damage, “Like it never even happened.” Call us today at 402-370-2460.

Franchises are independently owned and operated.

Water-Damaged Belongings in Wayne?

1/13/2022 (Permalink)

We are trusted leaders in contents restoration services in Wayne County.

When my home flooded during a recent storm, the contents of my basement were damaged by water intrusion. The water originated from a storm drain and brought contaminated water into my home.

SERVPRO^® of Norfolk has been restoring water damage and belongings for Wayne residents and businesses for years. We offer cleaning and deodorization services to restore your clothing and other household items to preloss condition. When you have water-damaged belongings that require restoration, we will pretest every item to determine the best cleaning method to restore the item. Here are some of the cleaning methods we may use:

• Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
• Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
• Spray and Wipe - effective for items that can’t withstand wet cleaning
• Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
• Abrasive Cleaning - involves agitation of the surface being cleaned 
• Immersion Cleaning - contents are dipped into a bath of the cleaning product 

Call Us!

You never know when you will have water damage and require contents restoration services, but when you do, you can trust SERVPRO^® of Norfolk to restore your water-damaged belongings in Wayne, “Like it never even happened.” Call us today at 402-370-2460.

Franchises are independently owned and operated.

Basement Flooding in Battle Creek?

1/5/2022 (Permalink)

We restore water damage 24-hours a day in Madison County.

The winter months bring lots of opportunities for basements to flood to Battle Creek. SERVPRO^® of Norfolk offers these tips from the Insurance Information Institute for protecting your basement from water damage:

• Reseal your basement. Water in the basement is often caused by cracks in building foundations or floor slabs. If you notice water seepage after heavy rain when you’ve never had a problem, it may mean that your once-waterproof cement floors and basement walls have deteriorated. Painting vulnerable areas with water sealant can prevent seepage.

• Make sure water drains away from the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall, potentially through any cracks. Seepage is exacerbated by soil that has settled in a way to make water flow toward the building.

• Install a backwater valve. Though less common than other causes of basement water, sewer backups are messy. Learn more about your sewer responsibilities and install and maintain a backwater valve, which allows sewage to go out, but not come back in.

Call Us!

Water damage can happen at any time. Battle Creek residents and businesses can trust SERVPRO^® of Norfolk to restore the damage, “Like it never even happened.” Call us today at 402-370-2460.

Franchises are independently owned and operated.

Crime Scene and Accident Cleanup in Norfolk?

12/28/2021 (Permalink)

We clean and restore crime scenes in Madison County.

Although violent crimes are 66 percent lower in Norfolk than in other cities nearby, crime does happen. SERVPRO^® of Norfolk’s technicians have the training, equipment, and experience to safely clean and restore crime scenes.

Crime Scene and Trauma Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Our trained Professionals clean, disinfect and deodorize the structure.

Illegal Drug - “Meth” Labs

Many of the chemicals used in the production of illegal drugs such as “meth” are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to clean all surfaces properly.

Call Us Today!

You never know when your home or business may be compromised by a crime or accident. Norfolk residents and businesses can trust SERVPRO^® of Norfolk to restore the damage, “Like it never even happened.” Call us today at 402-370-2460.

Franchises are independently owned and operated.

Flooded Warehouse in Wakefield?

12/20/2021 (Permalink)

We restore commercial flooding in Dixon and Wayne Counties.

SERVPRO^® of Norfolk has been restoring water damage in Wakefield for many years. We understand that every minute your business is closed represents lost revenue and reduced productivity. Our technicians have the equipment, training, and experience to mitigate and restore water damage efficiently. Here are some examples of the advanced technology and equipment we use to get your business operational quickly:

Moisture Detection and Measurement Equipment

Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

• An infrared camera may be used to identify water location for thorough water removal
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

Industrial strength air movers and dehumidifiers are used to remove the remaining moisture from ceilings, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

You never know when your business or home may flood, but Wakefield businesses and residents can trust SERVPRO^® of Norfolk to restore their water damage, “Like it never even happened.” Call us today at 402-370-2460.

Franchises are independently owned and operated.